Small SMB PHA
Riverbend Housing Authority (modeled scenario)
Modeled situation
A modeled small agency: 480 HCV vouchers in a single state-funded region, a finance team of 2 plus a part-time bookkeeper. Compliance lives in PHA-Web, bookkeeping in QuickBooks — and the two never agree without hours of manual reconciliation that breaks down completely at year-end audit. A common small-PHA profile.
Scenario trigger
The scenario trigger: recurring HAP-payment discrepancies between bank disbursements and the HAP register that surface during single audit as a material weakness — the classic two-system failure mode this product is built around.
How the deployment would run
- •Connect the operating + reserve accounts — OFX Direct and statement upload work today with no vendor activation; Plaid bank feeds switch on once production access is activated — and turn on bank reconciliation in week 1
- •Import the HAP-register history and reconcile it against bank statements line-by-line, so prior discrepancies surface with an audit trail instead of a year-end scramble
- •Keep PHA-Web authoritative for HUD-50058 submission — the platform never files to HUD — while taking ownership of the GL, bank rec, and audit prep underneath it
- •Run the audit engine at every close — deterministic and cheap enough to re-run constantly, producing fingerprinted, re-runnable reports (unattended scheduled runs are roadmap)
- •Hand the auditor a read-only account and a continuously-reconciled record set instead of a binder assembled the week before fieldwork
What the platform delivers
The outcome this scenario is engineered for: the agency doesn't replace PHA-Web — it adds the reconciliation layer underneath it that should have always been there, so the auditor notices the difference before the board does.